Industries

Sectors where the constraints are the interesting part

We work where regulation, legacy systems and operational reality limit what can actually be built — and where understanding those limits is most of the job.

Financial Services & Insurance

Regulated environments where auditability, resilience and explainability are not optional extras but the entry requirement.

Regulatory context

FCA operational resilience, Consumer Duty, UK GDPR, SMCR evidencing

Problems this sector brings us

Legacy core systems that cannot be replaced wholesale
Manual document and case handling at scale
Proving to auditors why an automated decision was made

What we build

Claims and case document automation
AI assistants trained on policy documents
Customer and broker portals
Client-facing chatbots with human handover

Healthcare & Life Sciences

Clinical and operational systems where information governance and patient safety shape every architectural decision.

Regulatory context

UK GDPR, DSP Toolkit alignment, DCB0129 clinical risk, HL7 / FHIR interoperability

Problems this sector brings us

Patient-identifiable data under strict governance
Fragmented clinical, operational and finance reporting
Systems that need to talk to existing clinical software

What we build

Patient and referral management systems
Appointment booking apps and portals
Automated letter and report processing
Internal assistants for policies and procedures

Logistics & Supply Chain

Operational software where a delay of minutes has a direct, measurable cost and the system must never be the bottleneck.

Regulatory context

Driver hours and tachograph data handling, customs and border data requirements

Problems this sector brings us

Depot and site processes that diverged over years
Spreadsheet-based planning that does not scale
Paper job sheets and reporting done by hand

What we build

Depot and job scheduling platforms
Driver and engineer mobile apps that work offline
Automated proof of delivery and invoicing
Customer tracking portals

Retail & E-commerce

Systems that hold up under peak trading and connect online, store and wholesale channels to one view of stock and demand.

Regulatory context

PCI DSS scope reduction, UK GDPR and PECR for marketing consent

Problems this sector brings us

Channel data that never quite reconciles
Forecasting tools bought and then abandoned
Peak trading load on systems built for average days

What we build

Customer service chatbots and WhatsApp bots
Order management and stock tools
Customer-facing mobile apps
Automated supplier and returns processing

Professional & Legal Services

Law firms, consultancies and agencies where the constraint is fee-earner time, and the opportunity is removing work that does not need a human.

Regulatory context

SRA requirements, client confidentiality, legal professional privilege, UK GDPR

Problems this sector brings us

Fee-earner time absorbed by administration
Knowledge buried in documents nobody can search
Matter, time and billing systems that do not talk

What we build

AI search across your own documents
Drafting assistants for quotes and reports
Client portals and secure document exchange
Chatbots that answer routine client questions

Wholesale & Distribution

Trade businesses running on account customers, tiered pricing and thin margins, where an ordering error costs more than the order was worth.

Regulatory context

Late Payment regulations, credit account and KYC checks, HMRC Making Tax Digital, product traceability and recall records

Problems this sector brings us

Customer-specific price lists maintained by hand across spreadsheets
Orders arriving by phone, email and fax and re-keyed into the ERP
Stock, credit limits and back-orders that only one person can reconcile

What we build

Trade ordering portals with per-customer pricing
Automated order capture from email and PDF
Stock, reorder and back-order automation
Rep and van-sales apps that work offline

Fisheries & Seafood

Catch, processing and export businesses where the paperwork travels with the product, and a missing document can hold a consignment at the border.

Regulatory context

MMO catch recording and landing declarations, quota reporting, catch certificates and export health certificates, food traceability and cold chain records

Problems this sector brings us

Catch, landing and sales notes recorded on paper and re-typed later
Export documentation assembled by hand under time pressure
Traceability from vessel to buyer held across disconnected systems

What we build

Catch and landing capture apps that work at sea and sync in port
Traceability from vessel to consignment
Automated export and certificate paperwork
Quota, grading and settlement reporting

Property & Block Management

Letting and block management where compliance dates, client money and contractor coordination all have to hold across a growing portfolio.

Regulatory context

Client money protection and handling, deposit protection schemes, Right to Rent checks, gas safety, EICR and EPC records, Building Safety Act 2022 duties, Section 20 consultation

Problems this sector brings us

Safety certificates and renewal dates tracked in spreadsheets and diaries
Maintenance requests arriving by email, phone and portal with no single queue
Client money, service charges and arrears reconciled by hand

What we build

Portfolio, tenancy and compliance-date tracking
Tenant and leaseholder portals with maintenance reporting
Contractor job dispatch and evidence capture
Automated arrears, renewal and service charge workflows

Accountancy & Finance Teams

Practices and in-house finance functions where the work is high-volume, deadline-bound and almost entirely document-driven — which is what makes it automatable.

Regulatory context

HMRC Making Tax Digital, ICAEW / ACCA / AAT practice requirements, anti-money-laundering and client due diligence, client confidentiality, UK GDPR

Problems this sector brings us

Client records chased by email every quarter and keyed in manually
Bookkeeping, payroll and filing deadlines tracked across several systems
The same client questions answered by qualified staff dozens of times a week

What we build

Automated document collection, chasing and data extraction
Deadline, workflow and job tracking across the client book
AI assistants answering routine client and staff questions
Client portals for secure document exchange and approval

Education & Training

Schools, trusts, colleges and training providers, where systems handle children’s data and the accessibility standard is a legal duty rather than a preference.

Regulatory context

Keeping Children Safe in Education, safeguarding and DBS record handling, UK GDPR and the Age Appropriate Design Code, WCAG 2.2 AA and the Public Sector Bodies Accessibility Regulations 2018

Problems this sector brings us

Admissions, consent and parental forms still collected on paper
Reporting assembled by hand from an MIS, a finance system and spreadsheets
Staff time absorbed by administration that does not need a person

What we build

Parent and student portals with forms and consent capture
Automated reporting drawn from your existing MIS
Attendance, behaviour and intervention tracking tools
Course booking and learner management for training providers

Public Sector & Not-for-Profit

Services with a statutory duty to be accessible to everyone, delivered under genuine budget scrutiny and public accountability.

Regulatory context

WCAG 2.2 AA, Public Sector Bodies Accessibility Regulations 2018, GDS Service Standard alignment

Problems this sector brings us

Mandatory accessibility and assisted digital provision
Ageing systems with no supplier and no documentation
Procurement and transparency requirements

What we build

Citizen-facing services and portals
Case management tools for caseworkers
Automated form and correspondence handling
Accessible mobile and hybrid apps

Not on this list?

Sector experience matters, but it is not the whole story. The engineering patterns behind a claims workflow and a clinical referral pathway are closer than they look. If your problem resembles anything above, it is worth a conversation — and if we genuinely lack the domain knowledge you need, we will say so.

Tell us about your sector

Next step

Let’s work out whether we can help

Tell us what you are trying to achieve. You will speak to an engineer, not a salesperson, and you will get a straight answer about whether this is something we should take on.

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